Michael Page International (Poland) Sp. z o.o.

IT Support Specialist (onboarding processes)

  • Warszawa, mazowieckie

Inny

Umowa o pracę

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Zakres obowiązków

  • Ensure seamless technology onboarding for new hires and ongoing IT support for employees.
  • Manage equipment procurement, coordinate onboarding activities, and provide technical support.
  • Provide basic on-site IT support for a small office (15-30 people) in Warsaw. Provide first-level technical support during onboarding.
  • Manage vendor relationships and track orders for timely delivery.
  • Prepare devices with up-to-date configurations and licenses.
  • Facilitate onboarding: set up accounts, configure laptops, arrange equipment shipments.
  • Coordinate retrieval of materials from off-boarded users.
  • Collaborate with remote IT support teams for consistent service. Address and resolve equipment request tickets.
  • Update IT systems and trackers regularly.
  • Communicate with HR and other departments to align onboarding processes.
  • Assist in conversion processes for employees transitioning roles or contract statuses.

Wymagania

  • At least 2 years of experience in similar position.
  • Must have experience with Microsoft Windows, Office 365 Suite, Microsoft Intune, and Autopilot.
  • Demonstrated IT support experience, particularly in onboarding and managing equipment. Capable of providing basic on-site IT support and independently resolving technical issues.
  • Strong problem-solving abilities and effective multitasking skills.
  • Excellent organizational and time management capabilities.
  • Strong written and verbal communication skills with a focus on customer service.
  • Knowledge of IT procurement processes and vendor management is advantageous.
  • Familiarity with IT service management tools and practices.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Certifications such as CompTIA A+, ITIL, or similar credentials.
  • Experience with onboarding processes in multinational or remote settings.
  • Fluency in English and Polish; additional language skills are a plus.

Oferujemy

  • B2B contract via Michael Page
  • Hybrid work from Warsaw office (3 days from the office)
  • Hourly rate: 75-95 PLN/h net+VAT
  • Possibility to grow in global organisation
  • Wyrażam zgodę na przetwarzanie moich danych osobowych przez Michael Page Finance & Human Resources 40-007 Katowice Uniwersytecka 13, NIP: 5252345586 zawartych w załączonych dokumentach aplikacyjnych (w tym wizerunku), na potrzeby bieżącej rekrutacji. Zgoda jest dobrowolna i może być w każdym czasie wycofana. Dodatkowo wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w załączonych dokumentach aplikacyjnych (w tym wizerunku), na potrzeby przyszłych rekrutacji przez okres 12 miesięcy. Zgoda jest dobrowolna i może być w każdym czasie wycofana.
Dodana
Wygasa (jutro)

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